Terms and Conditions of Sale

1. All quotations are subject to approval, acceptance and correction by Metraflex. Any errors in quotations resulting in orders will be corrected and submitted to the customer for their acceptance or refusal. No prices may be made up from information other than those in current price lists.
2. Hold for Approval orders and hold for release orders will not be entered for production until approval has been received in writing by the seller.
3. Orders noting "hold for future delivery" and "hold for shipping instructions" are considered bona fide orders and are not subject to cancellation. After 45 days has expired, seller reserves the right to invoice buyer for material not yet released for shipment.
4. All prices are F.O.B. factory, Chicago, Illinois, and are quoted exclusive of any taxes. Shipments boxed for Trans-ocean export, add 10% to total trade prices. All export orders, except those of significant value, are to be paid in advance; wire transfer, check, or credit card. Orders of significant value will require a letter of credit through our confirming bank. Payment Terms: Net 30 days from date of invoice.
5. Cancellation or alteration of an order or return of any product by Buyer may not be made without advance written consent of manufacturer and shall be subject to a cancellation charge. Custom products are not returnable. A 30% minimum restocking charge shall be placed on any returned goods or a $25.00 charge (whichever is greater).
6. We will not be responsible for delays in shipping due to conditions beyond our control such as strikes, fires, accidents, or acts of God.
7. Any claims for shortages or damaged products must be made in writing within 10 days after receipt of shipment.
8. Prices subject to change without notice.

Design and Dimensional Specifications

The products illustrated reflect the design characteristics at time of printing. Metraflex reserves the right to change dimensions, material, or method of construction without notice. Please contact the factory for certified prints (exact dimensions) when necessary.

Limited Warranty

All products are warranted to be free of defects in material and workmanship for a period of one year from date of shipment, subject to the limitations below.

If the purchaser believes a product is defective the purchaser shall: (a) Notify the manufacturer, state the alleged defect and request permission to return the product. (b) If permission is given, return the product with transportation per instructions. If the product is accepted for return and found to be defective, the manufacturer will, at its discretion, either repair or replace the product, F.O.B. factory within 60 days of receipt, or refund the purchase price. Other than to repair, replace or refund as described above, purchaser agrees that manufacturer shall not be liable for any loss, costs, expenses or damages of any kind arising out of the product, its uses, installation or replacement, labeling, instructions, information or technical date of any kind, description of product or use, samples or model, warning or lack of any of the foregoing. NO OTHER WARRANTIES, WRITTEN OR ORAL, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MECHANTABILITY, ARE MADE OR AUTHORIZED. NO AFFIRMATION OF FACT, PROMISE, DESCRIPTION OR PRODUCT OF USE OR SAMPLE OR MODEL SHALL CREATE ANY WARRANTY FROM MANUFACTURER, UNLESS SIGNED BY THE PRESIDENT OF THE MANUFACTURER. These products are not manufactured, sold or intended for personal, family or household purposes.